Don’t Keep Your Customers Waiting
Don’t Keep Your Customers Waiting
Reduce manpower and save time with digital display
Improved Productivity & Operational Efficiencies
An effective queue control system can lead to a significant improvement in a organization's service efficiency.
Enhanced Customer Experience
Customers are connected to the interactive visual media while they wait to be assisted. With Customer Feedback Devices attached to QMS, organizations can get instant customer feedback.
Higher Engagement
It helps provide a systematic method to monitor staff performance in a streamlined, hands-free process. The goal is to enhance the service quality and save your organization's time and money by completing tedious tasks automatically.
Real-time Performance Monitoring
Queue management systems help monitor real-time performance and offer reports for strategic management purposes.
Reduce manpower and save time with digital display
Improved Productivity & Operational Efficiencies
An effective queue control system can lead to a significant improvement in a organization's service efficiency.
Enhanced Customer Experience
Customers are connected to the interactive visual media while they wait to be assisted. With Customer Feedback Devices attached to QMS, organizations can get instant customer feedback.
Higher Engagement
It helps provide a systematic method to monitor staff performance in a streamlined, hands-free process. The goal is to enhance the service quality and save your organization's time and money by completing tedious tasks automatically.
Real-time Performance Monitoring
Queue management systems help monitor real-time performance and offer reports for strategic management purposes.
The Main Features of Digital Display
Visualization
Visualization module for the management to gain immediate information about the customer-flow situation in the branch, for the customers to see their position in the virtual queue.
Digital Signage
Digital signage (media display) software that shows the usual waiting area display / calling information, video files, RSS feed, another website, pictures, centrally organized, by creating playlists.
Identification
The customer can identify himself by entering his phone number, using bank and other cards, RFID cards, etc, for example to get higher priority based on his VIP level.
Customer Feedback
Customer feedback module to be used with voice recording module: to be able to evaluate the reason of a bad rate
Statistics
Full reporting and monitoring module, customizable, extended with scheduled report generation to be sent by e-mail.
Rules
Customizable rules can be created to modify operation logic (e.g change calling order). By this way, the unique customer servicing requirements can be covered.
Digital Display System Integration
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